FAQ

Q: How does the foot-warmer work?
A: The foot-warmer is actually the Smart Blanket bag that is attached to the bottom of the blanket with Velcro. This allows for easy removal when it is not needed.

Q: Is this blanket soft?
A: Yes, the Smartblanket is made of 100% premium polyester fleece. It is also fire retardant.

Q: How does the privacy hood work?
A: The Smart Blanket is designed with a ventilation hole in the front so the blanket can be pulled up for a nice, dark rest.

Q: What is your shipping policy?
A: Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Q: Do you accept returns?
A: We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.

Q: Do you ship internationally?
A: Yes, we do. All shipping outside of the US is a flat $35 shipping fee.